Frequently Asked Questions
Everything you need to know about shopping with Tornado Store.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start the process.
Do you ship internationally?
Yes, Tornado Store ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Tornado apparel?
To maintain the quality of your garments, we recommend washing in cold water with similar colors and air drying whenever possible.